KatZ XStitch Aims & Objectives

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VSEAT - Elbesee Versatile
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Our price £17.99

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Aims & Objectives

Our aim is:

"To offer both quality and value for money to our customers and provide excellent customer service."

In order to achieve this, our objectives are to:

Maintain a product range and hold stocks sufficient to meet the needs of our customers, no matter how large or how small their order.
Negotiate the best rates with our suppliers so we can offer the best prices to our customers.
Keep our product range 'up to date' by sourcing new releases from our suppliers as soon as they become available.
Respond to all enquiries (whether by e-mail or telephone), acknowledge and confirm order details, promptly and in a helpful and friendly manner.
Charge 'fair' delivery (P&P) rates and refund any overpayments as soon as possible.
Dispatch all orders within 24 - 48 hours of payment (excluding some Saturdays, all Sundays and bank holidays) or offer timely advice of any delays.
Design our own range of distinctive cross stitch charts and kits.

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	All major credit/debit cards accepted online and by telephone via We also accept: Cheques (UK banks only) Bank Transfers Postal Orders and Cash (on collection) Please contact us for details

Customer Reviews

Jayne Allen from Diss
Brilliant service and communication.

Rachel Dolman from Glasgow
Best prices on the market, cheap and fast delivery, and very accommodating customer service. I wouldn't shop anywhere else!

Laura Di Biase from Italy
I did an error when choosing paying method, sent an email and after only 15 mins I had my order cancelled, being able to order again. My order has been sent on Monday and I received my stuff on Thursday...and I live in Italy!!! Everything was perfect! AWESOME service, I HIGHLY recommend this site for everything you may need. Deserves more than 5 stars!

Emma Horsley from Leicester
I've been purchasing from KatZ XStitch for a while now and have always been impressed with their customer service, products and prices. I wouldn't buy from anywhere else! Everything arrives so quickly, and the prices are the best I have seen. Highly recommended retailer for everything you could need for your embroidery/cross-stitch projects!

Katherine Scott from Northumberland
Great service, fast delivery, very happy. Will be back for more soon :)

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Latest Releases!

Mirabilia Designs -
MD155 - Sun Goddess
Cross Stitch Chart Pack
Our price £11.75

Mirabilia Designs -
MD154 - Royal Games II
Cross Stitch Chart Pack
Our price £11.75

Heritage Crafts Darcey
Cross Stitch Kit
Our price £38.99

Mirabilia Designs -
MD153 - Miss Cherry Blossom
Cross Stitch Chart Pack
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Mirabilia Designs -
MD152 - Lady of Mystery
Cross Stitch Chart Pack
Our price £11.75

Heritage Crafts Isla
Cross Stitch Kit
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Mirabilia Designs -
MD151 - Renaissance Mermaid
Cross Stitch Chart Pack
Our price £11.75

Heritage Crafts Zoe
Cross Stitch Kit
Our price £38.99

Mirabilia Designs -
MD150 - Royal Games I
Cross Stitch Chart Pack
Our price £11.75

Heritage Crafts Rose
Cross Stitch Kit
Our price £38.99

Mirabilia Designs -
MD149 - Andromeda
Cross Stitch Chart Pack
Our price £11.75

Heritage Crafts Lilly
Cross Stitch Kit
Our price £38.99

Mirabilia Designs -
MD148 - Miss Christmas Eve
Cross Stitch Chart Pack
Our price £11.75

Heritage Crafts Grace
Cross Stitch Kit
Our price £38.99

Mirabilia Designs -
MD147 - Portrait of Veronica
Cross Stitch Chart Pack
Our price £11.75

Kits

Diamond
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