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Customer Reviews

At the bottom of each product page on our website there is a link to write a customer review for that product. However, if you would like to leave a more general review click here. Your review will then appear on this page, with product reviews appearing on each product page.

You'll need to sign in with your K@tZ XStitch account e-mail and password and enter a name and location (these don't have to be the same as on your account). You can then give a star rating (between one and five) and leave a free text review. Rest assured, the name, location and review are anonymous.

We welcome your feedback on our products and service, including where we can do better. Existing customer feedback is a great way for us to build new customer confidence.

Reviewer: Angela from Fife
5 Stars
Review: Thank you! for a great service, I have ordered from other online suppliers and you are by far the best in every way. Looking forward to receiving my next order!

Reviewer: Kath from Worcester
5 Stars
Review: Great service paid and delivered in less than 24 hours. Thank you.

Reviewer: Katherine from Northumberland
5 Stars
Review: Thank you for dispatching my order so fast.

Reviewer: R from Leicestershire
5 Stars
Review: Superb speedy service yet again! Thanks Kat & Neil. X

Reviewer: Karen from London
5 Stars
Review: Just to say thank you for my order which arrived super fast.

Reviewer: Lesleyann Curran from Ayrshire
5 Stars
Review: Excellent service and products, I order a lot from K@tZ XStitch. Delivery is quick and postage is reasonable and swiftly refunded if overpaid. Would highly recommend, I will now only buy my cross stitch stuff from Kat.

Reviewer: Sandra Waterman from Hertfordshire
5 Stars
Review: A very quick and excellent service. My order was delivered in three days. Would recommend this company to others.

Reviewer: Lesley Brown from United Kingdom
5 Stars
Review: Always a pleasure to do business with K@tZ XStitch. Prompt delivery, wide choice of products and very helpful when needed. Thank you!

Reviewer: Karen from Kent
5 Stars
Review: As always, speedy delivery, great service and perfect goods delivered.

Reviewer: Susan Dobbs from Cheltenham
5 Stars
Review: Fantastic service nothing is to much trouble. I will always buy my stuff from here. VERY HIGHLY RECOMMENDED.

Reviewer: Sarah S from Surrey
5 Stars
Review: While there are many other cross stitch sites in the UK which might have a larger selection of kits or a flashier website, KatZ XStitch has been a favourite of mine for a long time. They stock all the basics you could possibly need at reasonable prices and always get your order to you as soon as possible, often in only a few days. I return to this site to restock on my threads/needles/fabrics every time and never have cause to complain as well as recommending the site on numerous forums.

Reviewer: Sue from Cheltenham
5 Stars
Review: As always, fantastic service. VERY HIGHLY RECOMMENDED.

Reviewer: Julie from Lincoln
5 Stars
Review: Excellent service, dispatched same day ordered, received two days later. Everything as it should be. Thank you.

Reviewer: Beverley Bird from Harold Wood
5 Stars
Review: Brilliant Company! I always use KatZ XStitch for all my cross stitch needs. Don't even price comparison - they are very competitive priced, very quick delivery (posted same day) and have never let me down with an order. I highly recommend them to all buyers.

Reviewer: Warren Marris from Leicester
5 Stars
Review: I only discovered the website a short time ago, and what can I say but WOW! The prices are excellent - no middle men or expensive stores, Delivery has been Second to none, communication of products are out of stock is more or less immediate. I cannot fault them in any way at all. I have to say they will be my first stop for all my Craft needs from now on. If they were to expand into "Art" as well... I may never need to leave my home!

Reviewer: Sue from Cheltenham
5 Stars
Review: As always fantastic service & very quick delivery.

Reviewer: Kayruss from Lincolnshire
5 Stars
Review: Always quick dispatch and good quality items. Very helpful when dealing with queries. Have used them many times and will continue to do so.

Reviewer: Andrea Tonkin from United Kingdom
5 Stars
Review: Everything arrived today, very pleased, good communication with Kat and Neil. Thankyou very much can now start my new project!!!

Reviewer: Vera from Doncaster
5 Stars
Review: Quick delivery and great products, will definitely be ordering again.

Reviewer: Alison from Shropshire
5 Stars
Review: Excellent service! Fast delivery! Great products once again!

Reviewer: Linda Cropper from Atherstone
5 Stars
Review: Ordered on Friday, parcel arrived on Saturday morning, brilliant well done!

Reviewer: Kim Coffey from Belgium
5 Stars
Review: Excelllent service and very fast delivery. Many thanks.

Reviewer: Tanya from Cumbria
5 Stars
Review: I've been using KatZ XStitch for a few years now, looked at other sites to compare price's and none beats Kat. Delivery is great the site is easy to use and lots to offer.

Reviewer: Margaret Steeden from Branston, Burton on Trent
5 Stars
Review: Thank you for the prompt delivery of my order I received this morning. I am very pleased with the service you provide, also the goods are reasonably priced. I will be using your store again. Thank you, Margaret.

Reviewer: Harriet from UK
5 Stars
Review: Service is impeccable - I've ordered from here twice and both orders were dispatched quickly and accurately, the second even came with a refund for overpaid postage! I have nothing but praise for this site, thank you.

Reviewer: Stacey Anderson from Highlands, Scotland
5 Stars
Review: I've ordered from K@tZ XStitch a number of times. Everything is always perfect, delivered quickly, and good quality. The owners have filled special orders for me, and have always been kind and thoughtful in answering my questions. This is my 'go to' store for all things cross stitch. I highly recommend K@tZ XStitch!!!

Reviewer: Marlene Jones from United Kingdom
5 Stars
Review: Just received my second order. I placed the order on Sunday, had confirmation on Monday it was being dispatched, and it arrived today Tuesday. Quick service is what's required when internet shopping, and loads of info on status of order. I will use you from now on.

Reviewer: Sarah Mills from Kingswinford
5 Stars
Review: Great to deal with.

Reviewer: Jacqueline Wardle from United Kingdom
5 Stars
Review: Excellent service and very good prices. Would recommend.

Reviewer: Chris from Coventry
5 Stars
Review: Brilliant! Prompt service, top quality and the cheapest I can find anywhere. I have been using this company for several years and they are my first port of call for needlecraft purchases.

Reviewer: Marie Booth from Tyne And Wear
5 Stars
Review: Arrived today. Excellent service and nice honest people. Will defo be ordering again quite soon.

Reviewer: Brenda Walker from Gateshead
5 Stars
Review: Thank you for a nice prompt service, very pleased with the goods I ordered, and the price was very good. Been having trouble getting 2" wide aida band and you were able to supply. Thank you and will use this site again.

Reviewer: Susan Dobbs from Cheltenham
5 Stars
Review: YET AGAIN FANTASTIC SERVICE I WOULDN'T BUY FROM ANYBODY ELSE. THANKS.

Reviewer: Susan Dobbs from Cheltenham
5 Stars
Review: YET AGAIN FANTASTIC SERVICE, THANKS.

Reviewer: Margaret from Burton on Trent
5 Stars
Review: I would like to say thank you for the promptness in dispatching my order. I would also like to say I am very pleased with the prices of your goods. Thank you again.

Reviewer: Margaret from Burton on Trent
5 Stars
Review: Thank you for my order which was delivered promptly. The service is second to none and the goods are reasonably price. I will always get my goods from you thank you again.

Reviewer: Nelleke from Rotterdam, The Netherlands
5 Stars
Review: Thank you for the prompt delivery. Order was well packed.

Reviewer: Sandra from France
5 Stars
Review: Have ordered from here several times and now always my go to place when needing threads or fabric, not just for price but also customer service. Last order was sent out within about 2 hours of order. All other orders were sent out by next working day. Could not recommend more highly.

Reviewer: Sarah from London
5 Stars
Review: I can never recommend K@tZ XStitch enough. Every time I order, I never have to wait more than 2 days before the items I ordered are in my mailbox. The perfect place for panicky orders of threads you had not realised you were running short of!

Reviewer: Elaine from Dagenham, Essex
5 Stars
Review: This is the first time I have ordered from KatZ XStitch, and I found it to be an absolutely brilliant service. Ordered some aida and threads and it was delivered to me in under 24 hours. I will definitely be ordering in the future. Thank you for such a wonderful service.

Reviewer: Claire from Swindon, Wiltshire
5 Stars
Review: Have placed several orders now and each order has arrived correct and with a very speedy delivery time, I don't order from anyone else now. I have found the perfect site for all my cross stitch needs and will continue to order and recommend this site to everyone I know. Also very helpful and polite when I had to call to place an order. 5 STARS and more!

Reviewer: Georgina from Tyne and Wear
5 Stars
Review: I've made a couple of orders now and they have always arrived the next day. Impressed with the prices too. Thank you so much.

Reviewer: Steph from UK
5 Stars
Review: My order was received when it was meant to, everything packed nicely. Will be ordering from here again, the prices are fab!

Reviewer: Kelly from Midlands
5 Stars
Review: I've made a few orders now with Katz Cross Stitch after being recommended to come here from a fellow stitcher. Always pleased with the service and speedy dispatch, and great prices! Recommend to all that ask!

Reviewer: Sarah Mills from Kingswinford
5 Stars
Review: Great to deal with as usual.

Reviewer: Karen from Southampton
5 Stars
Review: Ordered lunch-time Wednesday with second class delivery - arrived 8.45am Thursday!!! Brilliant! Thank you.

Reviewer: Angela from Derby
5 Stars
Review: Used this company a lot, never been disappointed, always had quick delivery, products priced fairly, and they were so helpful when I telephoned with a query. Would definitely recommend them.

Reviewer: Elaine from Dagenham, Essex
5 Stars
Review: Just received my order of aida, threads and bobbins which I am very happy with. Even more happy that some of my postage charge was refunded as I'd paid too much, so thank you for that, and thank you for your speedy service.

Reviewer: Julie Kelly from Burgess Hill, West Sussex
5 Stars
Review: I was very impressed with the help given and service provided to me and the items ordered were excellent. Many thanks.

Reviewer: Debbie Underwood from Kent
5 Stars
Review: Received within a day of ordering. Package was right for what I ordered and a refund on the post and packaging which was a nice bonus. I would gladly recommend your services as I have no complaints with any orders I have received in the past or now.

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accepted online and
by telephone via
Please contact us for details to pay by Cheque, postal order or bank transfer

Customer Reviews
Angela from Fife
5 Stars
Thank you! for a great service, I have ordered from other online suppliers and you are by far the best in every way. Looking forward to receiving my next order!
Kath from Worcester
5 Stars
Great service paid and delivered in less than 24 hours. Thank you.
Katherine from Northumberland
5 Stars
Thank you for dispatching my order so fast.
R from Leicestershire
5 Stars
Superb speedy service yet again! Thanks Kat & Neil. X
Karen from London
5 Stars
Just to say thank you for my order which arrived super fast.
Click here to see more reviews...

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