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 (0116) 2827141
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Delivery (P&P): £0.00  
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Delivery (P&P) Rates

    

Royal Mail offer four delivery rates, Letter (24cm L x 16.5cm W x 0.5cm D, maximum 100g), Large Letter (35.3 x 25 x 2.5, 750g), Small Parcels (45 x 35 x 16, 2kg) and Medium Parcels (61 x 46 x 46, 20kg). The compensation limit for Standard delivery is £20, with Signed For (previously called Recorded) delivery being £50.

We have a range of delivery options, offering flexibility, reliability and value for money, costing from as little as £0.95 to a maximum of £5 for UK delivery up to 2kg (excluding First Class and Special Delivery). We use the myHermes ParcelShop 2-4 day tracked, insured and signed for (where necessary) courier delivery service, instead of Royal Mail's Medium Parcels.

The table below shows order weights that in __ will be posted by Royal Mail, in __ will be delivered by myHermes, where Royal Mail's Small Parcels dimension and compensation limits are exceeded and in __ will be delivered by myHermes.

UK

Notes:
1. For orders weighing 0.10 - 0.25kg where First or Second Class delivery is selected (not Kits & Charts), the Small Parcels rate will be charged at checkout. However, where the order can be delivered as a Large Letter, i.e. the depth is less than 1 inch/2.5cm, the appropriate refund will be given as soon as possible after dispatch.
2. Select these options when buying products from the 'Kits & Charts' shop category or any other category/product where the description states that these options can be selected. If orders include products from other categories DO NOT select these delivery options.
3. There is a Remote Area Delivery Surcharge of £2.10 for delivery to post codes beginning HS, IM & ZE, click here for details and we cannot currently offer delivery by myHermes to the Channel Islands.
4. Figures quoted includes for up to £500 compensation for loss or damage. Compensation up to £2,500 is available at an extra cost.
5. Where within Royal Mail's Small Parcels dimensions (45cm L x 35cm W x 16cm D).
6. All UK orders over £30 (excluding delivery) will require Signed For and over £75 Special (next day by 1pm) delivery, unless delivered by myHermes. All international orders over £30 will require Airmail, International Signed For delivery and over £75 with additional compensation.

Weight (kg)
From - To

First Class
1-2 Days
(Small Parcel)

Second Class
2-3 Days
(Small Parcel)

First Class
1-2 Days
(Large Letter)

(see note 2)
Second Class
2-3 Days
(Large Letter)

(see note 2)

myHermes
ParcelShop
2-4 Day Courier
Delivery Service
(see note 3)

Special Delivery
(Next Working Day
by 1pm)
NOT including
Saturday guarantee

(see note 4)

Figures based on order value of less than £30 (see note 6)
0 - 0.10 £1.29 £0.99 £1.29 £0.99 £3.25 £8.00
0.10 - 0.25
(Large Letter)
£1.85
(see note 1)
£1.60
(see note 1)
£1.85 £1.60 £3.25 £9.00
0.10 - 0.25
(Small Parcels)
£4.75
(see note 1)
£3.75
(see note 1)
0.25 - 0.50 £4.75 £3.85 £4.75 £3.85 £3.50 £9.00
0.50 - 0.75 £4.75 £3.85 £4.75 £3.85 £3.50 £10.50
0.75 - 1kg £4.75 £3.85 £4.75 £3.85 £3.50 £10.50
1kg - 1.25 £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
1.25 - 1.50 £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
1.50 - 1.75 £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
1.75 - 2kg £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
2kg - 5kg £22.00 £7.00 £22.00 £7.00 £7.00 £33.50
(2kg - 10kg)

International

If you are unsure whether you are in Europe or the Rest of the World, click here or contact us).

Weight (kg)
From - To

Europe -
Airmail
(see note 6)


EU
Including
VAT

Rest of the World -
Airmail
(see note 6)


NOT Including VAT

Royal Mail Airmail Zones


 
Zone 1 Zone 2
0 - 0.10 £4.80 £4.70 £5.00
0.10 - 0.25 £5.65 £5.80 £6.30
0.25 - 0.50 £7.55 £8.60 £9.40
0.50 - 0.75 £9.25 £11.30 £12.00
0.75 - 1kg £11.00 £14.00 £15.00
1kg - 1.25 £12.80 £15.90 £17.10
1.25 - 1.50 £14.50 £17.70 £19.00
1.50 - 1.75 £16.15 £19.40 £21.00
1.75 - 2kg £17.55 £21.20 £23.00
2kg - 5kg Ask for a quote Ask for a quote Ask for a quote

Please note: All UK orders over £30 (excluding delivery) will require Signed For and over £75 Special (next day by 1pm) delivery, unless delivered by myHermes. All international orders over £30 will require Airmail, International Signed For delivery and over £75 with additional compensation.

Click here to add Signed For delivery to UK Standard or international Airmail delivery.

Contact us for a UK next day or international courier delivery quote, prior to completing checkout.

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Payment Methods
All major credit/debit cards
accepted online and
by telephone via
PayPal
WorldPay
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Maestro American Express
We also accept:
Cheques (UK banks only)
Bank Transfers
Postal Orders and
Cash (on collection)
Please contact us for details

Customer Reviews
Caroline Wright from Grimsby
5 Stars
Excellent service, great customer service also, I've never been disappointed with this company x ❤
Stuart from Dorset
5 Stars
First time I have used KatZ XStitch, everything I ordered came within 2 days, neatly packaged, and all for a good low postage costs. Thank you Guys
Karen Shaw from Devon
5 Stars
I have used KatZ XStitch for a number of years now and for a VERY good reason. Their service is exceptional, friendly and prompt. The postage and packing charges are not a rip off even though everything is packed perfectly. I've never had damage on anything. I will continue to use and recommend them without any hesitation.
Heather from Lancs
5 Stars
Excellent customer service as always. Orders and queries always dealt with promptly and aida is such good value.
Susan Bingley from West Yorkshire
4 Stars
Thanks for prompt delivery, would highly recommend you.
Click here to see more reviews...

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