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Delivery (P&P) Rates

    

Royal Mail offer four delivery rates, Letter (24cm L x 16.5cm W x 0.5cm D, maximum 100g), Large Letter (35.3 x 25 x 2.5, 750g), Small Parcels (45 x 35 x 16, 2kg) and Medium Parcels (61 x 46 x 46, 20kg). The compensation limit for Standard delivery is £20, with Signed For (previously called Recorded) delivery being £50.

We have a range of delivery options, offering flexibility, reliability and value for money, costing from as little as £0.95 to a maximum of £5 for UK delivery up to 2kg (excluding First Class and Special Delivery). We use the myHermes ParcelShop 2-4 day tracked, insured and signed for (where necessary) courier delivery service, instead of Royal Mail's Medium Parcels.

The table below shows order weights that in __ will be posted by Royal Mail, in __ will be delivered by myHermes, where Royal Mail's Small Parcels dimension and compensation limits are exceeded and in __ will be delivered by myHermes.

UK

Notes:
1. For orders weighing 0.10 - 0.25kg where First or Second Class delivery is selected (not Kits & Charts), the Small Parcels rate will be charged at checkout. However, where the order can be delivered as a Large Letter, i.e. the depth is less than 1 inch/2.5cm, the appropriate refund will be given as soon as possible after dispatch.
2. Select these options when buying products from the 'Kits & Charts' shop category or any other category/product where the description states that these options can be selected. If orders include products from other categories DO NOT select these delivery options.
3. There is a Remote Area Delivery Surcharge of £2.10 for delivery to post codes beginning HS, IM & ZE, click here for details and we cannot currently offer delivery by myHermes to the Channel Islands.
4. Figures quoted includes for up to £500 compensation for loss or damage. Compensation up to £2,500 is available at an extra cost.
5. Where within Royal Mail's Small Parcels dimensions (45cm L x 35cm W x 16cm D).
6. All UK orders over £30 (excluding delivery) will require Signed For and over £75 Special (next day by 1pm) delivery, unless delivered by myHermes. All international orders over £30 will require Airmail, International Signed For delivery and over £75 with additional compensation.

Weight (kg)
From - To

First Class
1-2 Days
(Small Parcel)

Second Class
2-3 Days
(Small Parcel)

First Class
1-2 Days
(Large Letter)

(see note 2)
Second Class
2-3 Days
(Large Letter)

(see note 2)

myHermes
ParcelShop
2-4 Day Courier
Delivery Service
(see note 3)

Special Delivery
(Next Working Day
by 1pm)
NOT including
Saturday guarantee

(see note 4)

Figures based on order value of less than £30 (see note 6)
0 - 0.10 £1.29 £0.99 £1.29 £0.99 £3.25 £8.00
0.10 - 0.25
(Large Letter)
£1.85
(see note 1)
£1.60
(see note 1)
£1.85 £1.60 £3.25 £9.00
0.10 - 0.25
(Small Parcels)
£4.75
(see note 1)
£3.75
(see note 1)
0.25 - 0.50 £4.75 £3.85 £4.75 £3.85 £3.50 £9.00
0.50 - 0.75 £4.75 £3.85 £4.75 £3.85 £3.50 £10.50
0.75 - 1kg £4.75 £3.85 £4.75 £3.85 £3.50 £10.50
1kg - 1.25 £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
1.25 - 1.50 £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
1.50 - 1.75 £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
1.75 - 2kg £7.50 £4.50 / £3.85 (5) £7.50 £4.50 / £3.85 (5) £4.50 £13.75
2kg - 5kg £22.00 £7.00 £22.00 £7.00 £7.00 £33.50
(2kg - 10kg)

International

If you are unsure whether you are in Europe or the Rest of the World, click here or contact us).

Weight (kg)
From - To

Europe -
Airmail
(see note 6)


EU
Including
VAT

Rest of the World -
Airmail
(see note 6)


NOT Including VAT

Royal Mail Airmail Zones


 
Zone 1 Zone 2
0 - 0.10 £4.80 £4.70 £5.00
0.10 - 0.25 £5.65 £5.80 £6.30
0.25 - 0.50 £7.55 £8.60 £9.40
0.50 - 0.75 £9.25 £11.30 £12.00
0.75 - 1kg £11.00 £14.00 £15.00
1kg - 1.25 £12.80 £15.90 £17.10
1.25 - 1.50 £14.50 £17.70 £19.00
1.50 - 1.75 £16.15 £19.40 £21.00
1.75 - 2kg £17.55 £21.20 £23.00
2kg - 5kg Ask for a quote Ask for a quote Ask for a quote

Please note: All UK orders over £30 (excluding delivery) will require Signed For and over £75 Special (next day by 1pm) delivery, unless delivered by myHermes. All international orders over £30 will require Airmail, International Signed For delivery and over £75 with additional compensation.

Click here to add Signed For delivery to UK Standard or international Airmail delivery.

Contact us for a UK next day or international courier delivery quote, prior to completing checkout.

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Payment Methods
All major credit/debit cards
accepted online and
by telephone via
PayPal
WorldPay
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Maestro American Express
We also accept:
Cheques (UK banks only)
Bank Transfers
Postal Orders and
Cash (on collection)
Please contact us for details

Customer Reviews
Angela from Derby UK
5 Stars
As always a superb service, very quick delivery, items well packed. I would recommend this firm always (and often do on sewing forums).
Marion Geraghty from France
5 Stars
Fantastic service. I placed my order on Friday and my goods arrived on Wednesday. Living in France, it isn't easy to get things quickly but you have exceeded my expectations. Will definitely order from KatZ XStitch again. Many thanks for your prompt response to my order. I can now finish my embroidery. Marion Geraghty.
Debbie from Kent
5 Stars
Great service, always quick on delivery and prices are amazing. Katz will certainly be my go-to for all cross stitching needs.
Caroline Wright from Grimsby
5 Stars
Excellent service, great customer service also, I've never been disappointed with this company x ❤
Stuart from Dorset
5 Stars
First time I have used KatZ XStitch, everything I ordered came within 2 days, neatly packaged, and all for a good low postage costs. Thank you Guys
Click here to see more reviews...

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