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 (01237) 237171
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Best Seller!

VSEAT - Elbesee Versatile
Seat Frame
Our price £15.99



Tapestry Frames &
Embroidery Hoops


Blending Filament,
#4 & #8 Braid


Beads, Perforated
Paper & Accessories


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Tapestry Frames &
Embroidery Hoops


 
FAQs

Q: How do I create an account?

A: You create your account as part of your first purchase. Having bought the items you require, click on the View Cart button in the Shopping Cart section (top R/H corner of the screen). On the Your Shopping Cart page, select a delivery method and then click Checkout. On the Checkout page, proceed as directed to either log in to your account at the Are you an existing customer? Click here to login. prompt or see the Registration (Optional) section to create a new account.

More detailed instructions how to create an account will be available here shortly.

Q: What are the benefits of creating an account?

A: If you create an account on our website you will be able to track the progress of your order, view historical order details and earn loyalty points to redeem on future orders.

Q: How are delivery costs calculated?

A: Delivery (P&P) costs are based on the actual weight cost of the products purchased (plus packaging) for the chosen delivery method, VAT (@ 20%) is also included for UK and EC orders, click here for details. A small amount is also charged for packaging. Respectfully, envelopes, jiffy bags, mailing bags, cardboard boxes, bubble wrap and packing tape do cost.

Q: Why are some delivery costs so high?

A: UK delivery (P&P) costs over 250g are based on Royal Mail's small parcel rates. However, some orders can be posted as large letters, which cost substantially less, click here for details. We always refund any P&P overpayments as soon as possible after dispatch. The cheapest delivery method is offered automatically at checkout (second class or myHermes). However, customers can easily change this to first class or Special Delivery on the 'Your Shopping Cart' screen.

Q: When do I have to pay for the myHermes Remote Area Delivery Surcharge?

A: The myHermes Remote Area Delivery Surcharge product (click here to buy) is required for delivery to post codes beginning HS, IM and ZE ONLY. We cannot currently offer delivery by myHermes to the Channel Islands.

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Payment Methods
All major credit/debit cards
accepted online and
by telephone via
Please contact us for details to pay by Cheque, postal order or bank transfer

Customer Reviews
Julia from Wokingham
5 Stars

Excellent experience - goods arrived very quickly. Will certainly use again. Thank you.

Sue from Moreton In Marsh Gloucestershire
5 Stars

ABSOLUTELY FANTASTIC SERVICE IN LESS THAN 24HRS ALL MY ORDER HAD ARRIVED. You don't get that from many company's. Thanks a million

Susan from Bingley
4 Stars

Thanks for prompt delivery of my Aida, great customer service

Julie Edgcumbe from

Great prices, fast delivery, happy to recommend and I will definitely be using again

Katht from Cornwall
5 Stars

I am glad I found KatZ as the prices are great for my Anchor threads and it's great to have postage charged by normal means and not just set at a high rate like another site is. I now know I can order one thread and it won't cost me over £3!! Fast delivery as well. Thank you.

Click here to see more reviews...

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Aida, Aida Band,
Canvas, Evenweave
& Linen

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Threads


Tapestry Needles


Gold Standard Aida
& Monaco Evenweave


Diamond
Select Partner


British Craft Awards 2015 Runner Up
 

Top 50 Crafters

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