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Colour Cards & Conversions

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Best Seller!

VSEAT - Elbesee Versatile
Seat Frame
Our price £15.99

Tapestry Frames &
Embroidery Hoops

Blending Filament,
#4 & #8 Braid

Beads, Perforated
Paper & Accessories


Tapestry Frames &
Embroidery Hoops


Q: How do I create an account?

A: You create your account as part of your first purchase. Having bought the items you require, click on the View Cart button in the Shopping Cart section (top R/H corner of the screen). On the Your Shopping Cart page, select a delivery method and then click Checkout. On the Checkout page, proceed as directed to either log in to your account at the Are you an existing customer? Click here to login. prompt or see the Registration (Optional) section to create a new account.

More detailed instructions how to create an account will be available here shortly.

Q: What are the benefits of creating an account?

A: If you create an account on our website you will be able to track the progress of your order, view historical order details and earn loyalty points to redeem on future orders.

Q: How are delivery costs calculated?

A: Delivery (P&P) costs are based on the actual weight cost of the products purchased (plus packaging) for the chosen delivery method, VAT (@ 20%) is also included for UK and EC orders, click here for details. A small amount is also charged for packaging. Respectfully, envelopes, jiffy bags, mailing bags, cardboard boxes, bubble wrap and packing tape do cost.

Q: Why are some delivery costs so high?

A: UK delivery (P&P) costs over 250g are based on Royal Mail's small parcel rates. However, some orders can be posted as large letters, which cost substantially less, click here for details. We always refund any P&P overpayments as soon as possible after dispatch. The cheapest delivery method is offered automatically at checkout (second class or myHermes). However, customers can easily change this to first class or Special Delivery on the 'Your Shopping Cart' screen.

Q: When do I have to pay for the myHermes Remote Area Delivery Surcharge?

A: The myHermes Remote Area Delivery Surcharge product (click here to buy) is required for delivery to post codes beginning HS, IM and ZE ONLY. We cannot currently offer delivery by myHermes to the Channel Islands.

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Payment Methods
All major credit/debit cards
accepted online and
by telephone via
Please contact us for details to pay by Cheque, postal order or bank transfer

Customer Reviews
Alison Wells from Bradford
5 Stars
I placed my order on 2nd August and postman delivered this morning. Thank you for the speed and efficiency of dispatch, including the refund for the item that was out of stock. I know the company has recently changed hands and it is good to see that customer service remains at a high standard. Good luck in the future.
David Valentine from Wirral
5 Stars
Great products, good prices, wonderful service and fast dispatch and delivery. Very friendly and quick to answer enquiries. Definitely my favourite cross stitch suppliers. Many thanks, David.
Stella Hickman from East Looe
5 Stars
Fantastic service. Fast delivery and very prompt refund of overpaid P&P. I will definitely be using KatZ XStitch again in the future.
Claire Bourne from Leicester
5 Stars
Thank you for your excellent service and very quick delivery, I look forward to buying from you again and will recommend you to my friends.
Jayne Allen from Diss
5 Stars
Brilliant service and communication.
Click here to see more reviews...


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