The only personal information we collect about our customers, are names, addresses and contact details, e.g. telephone numbers and e-mail addresses, which are essential for us to run our business. Other than to Royal Mail and other couriers, we will not disclose this information to any third parties. Please note, we have arrangements with some of our suppliers for the direct replacement of missing/defective parts/products. However, contact information will not be provided without the express written permission permission of the customer, normally via e-mail.
We do not store credit card details nor do we share customer payment details with ANY third parties.
We will only use this information to communicate to our customers details of product availability, sales and other special offers, again via e-mail. Customers may ask not to be contacted regarding these and we will remove them from our mailing list. We will never make unsolicited telephone calls or text messages.
The only cookies used are required to place an order, if you disable them you will not be able to buy from us!
If you continue to use this website with cookies enabled, we will assume you agree to allow cookies used by this website to be saved on your computer/device.
Cookies used by this website:
- ekm_USERNAME – Temporary cookie generated to test if cookies are enabled on the customer's browser.
ekm_pp_USERNAME – Stores a unique reference to the customer's cart contents. Stores customer login authentication details.
- ekm_tmp_ORDERNUMBER – Stores a reference to the customer's order number after an order has been generated.